My Resume

Al Polito

503-708-9394 (Mobile)
503-477-8375 (Home)

Located in Portland, OR 97217

email: politomail@gmail.com

Professional Experience

Writer and Marketing Consultant

TheWriteThing dot biz, Portland, OR (2007-2008, 2011)

Typical clients seek to improve online communication as well as develop and integrate their branding strategies.

  • Plan/restructure, write/rewrite, and edit websites as well as press releases, media kits and electronic newsletters for businesses and entrepreneurs.
  • Provide consulting for branding, customer outreach and retention.

Publications Editor

SAIF Corporation, Salem, OR (2008-2010)

SAIF Corporation is Oregon’s state-chartered, not-for-profit workers’ comp insurance provider, and is the largest workers’ comp insurer in the state.

  • Wrote and edited Comp News, SAIF’s policyholder magazine sent to 40,000 employers throughout Oregon.
  • Wrote news articles for @SAIF, the company’s employee intranet site.
  • Wrote and managed SAIF’s Facebook fan page.
  • Wrote ad copy for print advertisements.
  • Participated in general branding efforts as part of SAIF’s creative team.
  • Worked on special projects, including speech writing, photo shoots, internal presentations, and researching the effectiveness of internal communications efforts.


Documentation Consultant (Independent Contractor)

RK2 Systems, Escondido, CA (2005-2007)

RK2 is the United States’ dominant manufacturer of industrial aquarium filtration for aquaculture and marine theme park installations, and had no assembly manuals for specific models prior to my assignment.

  • Conceived, designed and implemented publication of assembly manuals for RK2 Systems.
  • Responsible for all aspects of documentation including writing, photography, retouching, layout and approval from Subject Matter Experts.

 

Lead Technical Writer

Countrywide Financial Corporation, Calabasas, CA (1996-2004)

  • Researched, developed and wrote Policies and Procedures for the company’s Wholesale Division. Subjects included regulatory compliance, funding procedures, software release notes, training materials, software user guides/help info, and standard operating procedures.
  • Standardized the Division’s “House Style,” integrating style sheets, tables and other graphic elements. Other divisions within the company later adopted the documentation style.
  • Developed reporting and tracking applications for various Wholesale Division business units, using Domino Developer.

 

Corporate Communications Writer

Countrywide Financial Corporation, Calabasas, CA (1994-1996)

  • Wrote and edited newsletters and online content for both employees and business partners.
  • Handled layout and photography, research, and review processes.
  • Assisted in event planning.

 

Desktop Publishing and Writing Consultant

Clear As Day Communications, Van Nuys, CA (1992-1994)

  • Specialized in direct mail marketing campaigns, collateral materials, newsletters, and marketing plans.

 

Other Employment

Public Relations Coordinator. Prudential California Realty, Calabasas, CA (1990-1992)

Production Editor. Windsor Publications, Chatsworth, CA  (1988-1990)

Information Developer. IBM Corp., San José, CA (1987)


Summary of Qualifications

  • 9 years experience in branding, public relations and corporate communications
  • 10 years experience writing, editing, and designing technical documentation, including policies and procedures, help topics, release notes, and assembly manuals
  • Adept at social media, blogging, and email campaigns
  • Strong team and communication skills, experienced in Fortune 500 and small business environments
  • Creative thinker, adept at process improvement and problem-solving
  • Able to manage several projects simultaneously
  • Highly effective in deadline-driven environments
  • Work well with minimum supervision/self-starter

Software Skills

  • Macintosh and Windows platforms
  • Microsoft Office (Word, Excel, PowerPoint)
  • Dreamweaver
  • Adobe Design Software (Photoshop, Illustrator)
  • Quark Xpress
  • Lotus Notes/Domino Developer
  • Robohelp

Education

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